Whisker Community

Whisker Community PoliciesTerms of Use, Community Guidelines, Privacy Policy, Account and Data Deletion, and Child Safety StandardsEffective date: September 26, 2026Whisker Community is a community app for coordinating cat rescue, fostering, adoption, community campaigns, volunteers, supplies, funding support, and other local assistance.ACCOUNT AND DATA DELETIONYou may request deletion of your Whisker Community account and associated personal data at any time.From the app:
Profile → Settings → Delete accountWithout the app:
Email [email protected] with the subject Whisker Community Account Deletion Request. Whenever possible, send the request from the Google account email associated with your account so we can verify ownership.Do not send passwords, authentication codes, government IDs, or other unnecessary sensitive information. We may request limited additional information if reasonably necessary to verify the account.After verification, Whisker Community will delete or de-identify the account and associated personal data, except for limited information retained for legitimate security, fraud-prevention, safety, legal, enforcement, or dispute-resolution purposes. Historical community records may remain in de-identified form when needed to keep rescue or campaign history understandable. Deleting your Whisker Community account does not delete your Google account.TERMS OF USEWhisker Community is intended for adults aged 18 and older.Before creating or uploading user-generated content, members must accept the current Terms of Use and Community Guidelines. By using Whisker Community, you agree to use the service lawfully and responsibly and to follow these policies.AccountsWhisker Community uses Google Sign-In and Firebase Authentication. You are responsible for activity performed through your account. You must not impersonate another person or organization, misuse another member’s account, access private information without authorization, or bypass Whisker Community security or access controls.User-Generated ContentMembers may submit rescue records, campaign information, images, help requests, offers of help, adoption information, reports, and other community content. You are responsible for what you submit and must have the right to submit it. You must not submit content that violates another person’s privacy, intellectual-property rights, or other legal rights.Rescue, Campaign, and Adoption InformationMembers should provide truthful information about rescue cases, campaigns, adoption needs, expenses, requests for help, and community activity. Whisker Community does not independently verify every claim, expense, contribution destination, adoption representation, or interaction between members.External ContributionsCampaign owners may provide external contribution links or QR codes. Whisker Community does not process, hold, receive, or verify payments made through those services, does not maintain a donor payment ledger, and does not treat viewing a contribution option as proof of payment. External services are governed by their own terms and privacy policies.Whisker Supporter PackWhisker Community may offer an optional one-time Whisker Supporter Pack through Google Play Billing. It is separate from rescue or campaign contributions. Core rescue, campaign, foster, adoption, and community-help functionality does not require purchase.Safety and Offline InteractionsWhisker Community cannot guarantee the identity, intentions, reliability, or conduct of every member. Use reasonable precautions when sharing contact information, meeting another person, arranging transport, transferring an animal, arranging foster or adoption, providing supplies, or contributing through an external service.Whisker Community is not a veterinary clinic, emergency service, law-enforcement service, legal service, or professional medical service. For urgent matters, contact an appropriate qualified professional or authority.Service AvailabilityWhisker Community may change, improve, suspend, or discontinue features as the service develops. Uninterrupted or error-free operation is not guaranteed.COMMUNITY GUIDELINESWhisker Community exists to help people coordinate genuine community care for cats and dogs.Members must not:
• harass, threaten, bully, intimidate, shame, stalk, or repeatedly contact someone who does not want contact;
• post hate-based abuse or target another person for ridicule or attack;
• doxx or publish another person’s private information without permission;
• create fake rescues, adoption cases, expenses, campaigns, or intentionally misleading requests for money or assistance;
• impersonate rescuers, organizations, adopters, campaign owners, or other members;
• use Whisker Community for scams, fraud, phishing, malware, spam, coordinated manipulation, or account abuse;
• post sexually explicit or pornographic content, sexual exploitation or abuse, or content that exploits or endangers children;
• offer or promote illegal goods, services, or activities;
• attempt to compromise another member’s account or device;
• injure or endanger an animal for content, stage a rescue, deliberately worsen an animal’s condition, organize or encourage animal cruelty, or use animal suffering mainly for shock, entertainment, attention, money, or engagement;
• post graphic or gory material mainly for shock, entertainment, or exploitation.Legitimate documentation of injuries, medical conditions, rescue circumstances, or treatment may be allowed when relevant to genuine rescue or community-care activity. Sensitive rescue imagery should be identified using the app’s sensitive-content option where appropriate.Campaign owners must not intentionally misrepresent a campaign’s purpose, rescue circumstances, expenses, contribution destination, or progress.Reporting, Blocking, and ModerationMembers can report content or members through Whisker Community’s in-app reporting tools and use blocking controls for supported interactions.Reports are reviewed according to their nature and severity. Moderation actions may include Guidance, Formal Warning, or Content Action. Content Action may make reported rescue or campaign content non-public. Relevant safety records may be preserved, and serious unlawful or safety concerns may be referred to appropriate authorities where required by law.CHILD SAFETY STANDARDSWhisker Community is intended for adults aged 18 and older and is not intended for children.Whisker Community has zero tolerance for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). Users must not create, upload, share, solicit, distribute, facilitate, encourage, or participate in content or behavior that sexually exploits, abuses, or endangers a child.This includes child sexual abuse material, grooming, sextortion, sexual trafficking of a child, solicitation or exchange of sexual imagery involving a child, and other conduct that sexually exploits or endangers minors.Whisker Community provides an in-app reporting mechanism for child-safety and other safety concerns. When Whisker Community obtains actual knowledge of prohibited CSAM or related child-exploitation activity, it will take appropriate action, which may include making content unavailable, preserving relevant information where legally appropriate, and reporting confirmed CSAM to the appropriate regional or national authority, including NCMEC where applicable and required by law.Whisker Community will comply with applicable child-safety laws and legal obligations.Child Safety Point of Contact:
[email protected]PRIVACY POLICYThis Privacy Policy explains what Whisker Community collects, how it is used, when it may be shared, how it is protected, and how you can request deletion.Information We CollectDepending on the features you use, Whisker Community may collect or process:
• display name;
• email address associated with Google Sign-In;
• Firebase user identifier;
• device or app-instance identifiers used by Firebase, Google services, or related infrastructure;
• optional city, state/province/region, and country;
• profile images;
• rescue records, updates, and rescue images;
• campaign information;
• external contribution links or QR images provided by campaign owners;
• adoption listings and applications;
• help requests and offers;
• contact information you choose to provide, which may include a phone number;
• expense or evidence images where supported;
• reports or safety concerns;
• blocking information;
• policy-acceptance version and timestamp;
• purchase history and Supporter Pack entitlement information; and
• other content you choose to submit.Whisker Community does not request precise GPS location or a street address for Nearby discovery. Your general area is selected manually and may be stored as city, state/province/region, and country. Location suggestions come from a bundled offline catalog; search text is not sent to GeoNames for autocomplete.Google Sign-In and Account InformationWhisker Community uses Google Sign-In and Firebase Authentication to create and restore member accounts. It may receive your Google account email address, display name, and Firebase-generated user identifier. Whisker Community does not receive or store your Google password.Public and Private InformationPublished rescue records, campaigns, adoption or foster listings, help requests, selected profile information, and other public community activity may be visible to other members.Restricted information may include adoption applications, help-offer details, contact information, participant-specific information, blocking information, reports, moderation information, and other private coordination data. Access controls are intended to prevent private participant information from being publicly available to unrelated users.Avoid submitting sensitive personal information unless necessary for the feature you are using.How We Use InformationWhisker Community may use information to:
• create, maintain, authenticate, and restore accounts;
• operate member profiles and associate records with the correct member;
• provide rescue, adoption, foster, campaign, help, and nearby-activity features;
• maintain ownership, status, activity, and Community Wins;
• process reports, blocking, moderation, and safety actions;
• protect the service and prevent fraud, abuse, and unauthorized access;
• diagnose problems and improve the app;
• process account-deletion requests; and
• manage optional Supporter Pack purchase status and entitlements.Whisker Community does not sell personal information.Firebase, Google, and RevenueCatWhisker Community uses Firebase Authentication, Cloud Firestore, Firebase Storage, Firebase Cloud Functions, Google Sign-In, Google Play services, and Google Play Billing for authentication, storage, synchronization, secure server-side operations, account access, and purchases.Firebase and Google infrastructure may process technical information needed to provide and secure these services, including authentication information, request metadata, IP addresses, and device or app-instance identifiers.RevenueCat manages Supporter Pack purchase status and entitlements and may receive the Whisker Community/Firebase user identifier, Google Play transaction information, purchase tokens, entitlement status, and technical information required to provide the service. Whisker Community does not receive or store your payment-card number, bank credentials, or Google Play payment password.External Campaign ContributionsExternal contribution links and QR codes may direct users to services not operated by Whisker Community. Whisker Community does not process, hold, or verify payments made through those services. Information provided directly to an external service is governed by that service’s privacy policy and terms.Reports, Blocking, and Safety InformationReports may include the concern category, information about the content or member reported, details provided by the reporting member, the reporting account identifier, and other information reasonably necessary to investigate or respond. Reports and moderation information are not intended to be publicly visible to ordinary members.Whisker Community may retain limited safety, fraud-prevention, abuse-prevention, or enforcement information where reasonably necessary to protect users, investigate misuse, document enforcement, comply with law, or resolve disputes.Data Storage and RetentionWhisker Community stores app data using Firebase and related service providers. Community records may remain available while needed to operate active rescue, foster, adoption, campaign, help, moderation, or safety workflows.When you request account deletion, associated personal data will be deleted or de-identified except where limited information must be retained for legitimate security, fraud-prevention, safety, legal, enforcement, or dispute-resolution purposes. Historical community records may remain in de-identified form when needed to keep community activity understandable.SecurityWhisker Community uses Firebase Authentication, Firebase Security Rules, ownership checks, and access controls intended to restrict access to stored information. No method of electronic storage or transmission can guarantee complete security.AdvertisingWhisker Community currently does not display third-party advertising. If advertising or additional third-party monetization services are introduced later, these policies will be updated as appropriate.Changes to These PoliciesWhisker Community may update these Terms of Use, Community Guidelines, Privacy Policy, Account and Data Deletion information, and Child Safety Standards as the service develops or requirements change.Updated policies will be published on this page with a revised effective date. Where renewed acceptance is required before members may create or upload user-generated content, Whisker Community may require acceptance of the updated version.CONTACTFor privacy questions, account-deletion requests, safety or moderation concerns, child-safety matters, or questions about these policies:Whisker Community
[email protected]

• Google Play App